Seluniyaa IconSeluniyaa Brand

Refund Policy

Last Updated: [09.03.2026]

1. Introduction

This Refund Policy describes the conditions under which payments made for Seluniyaa services may qualify for refunds.

Seluniyaa is an AI-powered platform that provides access to multiple AI tools through a unified account and credit-based usage system.

Seluniyaa Platform is operated by GK Thirumaran.

By purchasing subscriptions or credit packs on Seluniyaa, users agree to the terms outlined in this Refund Policy.

For refund-related inquiries, contact:

Email: gk.thirumaran.kage@gmail.com

2. Payment Processing

Payments for Seluniyaa services are processed through Razorpay, a third-party payment provider.

Razorpay manages:

  • payment processing
  • payment authorization
  • financial transaction security

Seluniyaa does not directly store or manage sensitive financial information such as credit card or bank details.

Users must comply with Razorpay’s payment policies when completing transactions.

3. Credit-Based System

Seluniyaa services operate using a credit-based usage model.

Credits are used to perform AI operations such as:

  • generating AI responses
  • creating AI-generated content
  • requesting AI analysis

Once an AI request begins generating output, the corresponding credits are considered consumed.

Credits consumed through AI usage are non-refundable.

4. Subscription Credits

Seluniyaa may provide subscription plans that include monthly credit allocations.

Example plans may include:

Plan| Monthly Credits Free| 30 Pro| 500

Unused credits from subscription plans do not expire and remain available until consumed, unless otherwise specified.

Subscription payments themselves are generally non-refundable once the billing cycle has started.

5. Additional Credit Purchases

Users may purchase additional credit packs to increase their available credits.

Example credit packs may include:

Pack| Credits Starter| 200 Growth| 500 Power| 1500

Credits obtained through credit pack purchases remain available until consumed unless otherwise specified.

Purchased credits are non-refundable once delivered to the user's account.

6. Refund Eligibility

Refunds may be considered only under specific circumstances.

Eligible cases may include:

Duplicate Payments

If a user is charged multiple times for the same purchase due to a billing error.

Payment Processing Errors

If a payment is successfully processed but the corresponding credits or subscription benefits are not delivered to the user account.

Confirmed Platform Billing Errors

If Seluniyaa incorrectly processes a transaction due to a verified internal system error.

7. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • credits consumed through AI usage
  • cancellation of AI generation after response streaming has started
  • dissatisfaction with AI-generated responses
  • accidental usage of credits by the user
  • normal subscription usage
  • failure to use purchased credits

AI responses are generated automatically, and differences in expected output quality do not qualify for refunds.

8. Requesting a Refund

Users requesting a refund must submit a request with supporting details.

Requests should include:

  • account email address
  • transaction identifier
  • description of the issue
  • relevant proof of payment

Refund requests may be submitted via email:

gk.thirumaran.kage@gmail.com

Seluniyaa will review refund requests and determine eligibility based on the circumstances.

9. Refund Processing

If a refund is approved:

  • the refund will be processed through the original payment method used during purchase
  • the refund timeline will follow Razorpay's payment processing rules

Processing time may vary depending on the payment provider and financial institutions involved.

10. Subscription Cancellation

Users may cancel subscriptions at any time.

Subscription cancellations take effect at the end of the current billing cycle unless otherwise stated.

Cancellation does not automatically trigger a refund for the current billing period.

11. Platform Errors

In rare situations where a technical issue prevents proper delivery of credits or services, Seluniyaa may issue refunds or restore credits at its discretion after verifying the issue.

12. Policy Updates

Seluniyaa may update this Refund Policy as the platform evolves, including when new payment models, credit structures, or subscription plans are introduced.

Users will be notified of major policy changes when appropriate.

13. Contact

For refund-related questions or requests, contact:

Seluniyaa Platform Operated by GK Thirumaran

Email: gk.thirumaran.kage@gmail.com